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Step 2: Create services in your team

If you want to create meeting topics for your team, you can see how to do it step by step here - Step 1: Meeting Topics

Assigning Topics and Selecting Organizers

Zencal offers tremendous flexibility in how your clients book meetings:

  • Individual meeting topics: Each team member can have their own unique meeting topics that are assigned exclusively to their calendar.
  • Multiple organizers to choose from: You can create a single shared meeting topic and assign several organizers to it. In this scenario, the client decides for themselves which specific specialist they want to meet with when booking. Automatic meeting organizer selection (smart round robin)

If you don’t want the client to choose the person they’ll meet with on their own, you can enable automatic organizer selection for the meeting topic.

  • How does this work in practice? On the booking page, the client simply sees the available dates and times and selects a time that works for them, without knowing who they’ll be meeting with.
  • Fair workload distribution: The system automatically assigns the meeting to the employee who has the fewest meetings during that time period. This ensures an even workload across the team—you avoid situations where one employee is overloaded while another has no bookings.

Still have questions? Contact our team.
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